Joo Casino Review NZ

By Alex Hanbury September 6, 2024
Updated by Alex Hanbury January 9, 2025
  • Looking for an online casino that’s both reliable and packed with fun? Welcome to our deep dive into Joo Casino NZ, a platform that’s been winning over players since 2014. Managed by the well-known Dama N.V. and holding a Curacao license, this online gaming platform offers a huge variety of games, generous bonuses, and a safe environment to enjoy it all. If you’re here for the pokies, live casinos, or simply to enjoy a well-designed mobile gaming experience, this review will help you decide if this online casino is the right fit for you!

  • In this review, we’ll highlight everything Joo Casino has to offer, including its pros and cons, game collection, bonuses, promotions and how to claim them, payment methods, security features, Lucky Spin game and how to participate, loyalty program, mobile gaming, and customer support. Additionally, we’ll suggest top alternatives and answers to frequently asked questions.

Joo Casino
Welcome Bonus Get NZ$4,500 + 100 FS or 150% up to 5 BTC + 100 FS VISIT CASINO
Year established 2014
Welcome bonus Get NZ$4,500 + 100 FS or 150% up to 5 BTC + 100 FS
Casino types
Games qty 2500+
Terms & Conditions
Allowed Countries

Joo Casino Bonus Offer

Bonus Type Bonus for 1st to 3rd Deposit
Bonus Info from 100% Up to NZ$4,500 + 100 FS
LEARN MORE T&Cs Apply, 20+
Bonus Type Crypto Bonus for 1st to 3rd Deposit
Bonus Info from 150% up to 5 BTC + 100 FS
LEARN MORE T&Cs Apply, 20+

PROS AND CONS

Pros

  1. An impressive library with over 2,500 games, including pokies, table games, and live casino options.
  2. Generous welcome bonus of up to NZ$22,500 + 200 free spins spread across the first three deposits.
  3. Option to play with NZ dollars.
  4. Multiple payment options, including popular e-wallets and cryptocurrencies like Bitcoin.
  5. A user-friendly mobile app is available for both iOS and Android devices, offering seamless gaming on the go.
  6. 24/7 customer support via live chat and email, ensuring quick and efficient assistance.

Cons

  1. Wagering requirements on bonuses are quite steep (50x), making it tougher to cash out your winnings.
  2. Limited selection of table games compared to other leading online casinos.
  3. Withdrawal limits are capped at NZ$2,500 per week and NZ$12,000 per month, which may not appeal to high rollers.

Bonuses and Promotions

At Joo Casino, the excitement doesn’t stop with the welcome package. Casino offers a variety of reload bonuses designed to keep things interesting and add extra value to your deposits, ensuring there’s always something to look forward to as you play your favorite games.

Extra 750 Reload Bonus

Joo Casino Extra Reload Nz
One of the most popular offers is the Extra Reload Bonus – you get a 50% match on your third deposit of the day, up to $750. To qualify you have to deposit at least $30. Since this bonus is available once per day, you can plan your deposits to maximize your rewards.

How to Claim

Getting this bonus is easy, make your third deposit of the day and use the code JOO50. Here’s what you’ll get:

  • Bonus: 50% of your deposit, up to $750
  • Minimum Deposit: $30

This offer is available once per day, so plan your third deposit carefully to make the most of this awesome bonus.

Bonus Terms
Bonus Code JOO50
Availability Once a day, for players who’ve completed their Welcome Package
Minimum Deposit $30
Wagering Requirement 50x

The Extra 750 Reload Bonus is a great way to keep your gameplay going strong with an extra boost to your balance.

Friday Reload Bonus

Joo Casino Highroller Reload Nz
Fridays just got even better with the Friday Reload Bonus! It’s the perfect way to kickstart your weekend gaming fun. By making up to six deposits throughout the day using the code FRIDAY, you can collect free spins on each one. The more you deposit, the more free spins you get!

How It Works

Every Friday, you have the chance to claim free spins across your first six deposits of the day. To qualify, make a minimum deposit of $30 and use the bonus code FRIDAY. Here’s how the spins stack up:

Deposit Free Spins qty.
1st 10 FS
2nd 15 FS
3rd 20 FS
4th 25 FS
5th 30 FS
6th 35 FS

That’s a total of 135 free spins up for grabs every Friday!

Bonus Terms
Bonus Code FRIDAY
Minimum Deposit $30 per deposit
Availability Once per Friday (UTC)
Wagering Requirement x50 on all free spins
Eligible Pokies Book of the Fallen (Pragmatic Play). If unavailable in your region, the free spins will be credited to Book of Cats by BGaming.

Overall reload bonuses are a great way to keep the gaming experience fresh and rewarding. Make sure to use the right bonus codes and meet the deposit requirements to get the most out of these offers.

Daily Free Spins Bonus

Joo Casino Daily Fs

Get ready to boost your play every day with a Daily Free Spins Bonus. With a new pokie every week and the chance to score up to 100 free spins daily, this is an offer you won’t want to miss. Simply make a deposit using the bonus code JOOSLOT to claim your reward.

How It Works

It’s simple: choose your bonus based on your deposit amount, and you’ll be spinning in no time! Here’s what’s on offer:

  • Deposit $30+: Receive 30 free spins
  • Deposit $75+: Receive 100 free spins

This bonus is available once a day, every day, and each week features a new pokie game for you to enjoy with your free spins.

Bonus Terms
Bonus Code JOOSLOT
Minimum Deposit $30
Wagering Requirement 40x on all free spins
Availability Once daily, with a new pokie game every week

Make sure to use your daily deposit to enjoy the bonus spins and discover exciting new pokies regularly. Just don’t forget to check out the pokie of the week and make the most of this ongoing promotion!

Joo Casino Game Selection

Joo Casino has an impressive collection of over 2,500 games from top-tier software providers like BGaming, Pragmatic Play, Betsoft, Endorphina, Playtech, and more. If you’re a fan of pokies, live casino games, or classic table games, you’ll find everything you need to keep you entertained.

Online Pokies

The pokies selection is huge. You’ll find everything from timeless fruit machines to cutting-edge video pokies with stunning graphics and innovative features.

Popular slots among Kiwi players:

  • Lucky Jane in Egypt – RTP 97.1%
  • The Dog House – RTP 96.51%
  • Big Bass Mission Fishin – RTP 96.5%
  • Big Wild Buffalo – RTP 91.51%
  • Aloha King Elvis – RTP 94.92%

Progressive jackpot pokies:

  • 3 Hot Chillies – RTP 95.59%
  • 12 Coins – RTP 95.9%
  • Chest of Cai Shen – 95.74%

With so many options, you’ll never run out of new games to try and enjoy.

Joo Casino Slots

Live Casino

Powered by industry giants like Evolution Gaming and Pragmatic Play Live, the live casino section features all the favorites, including Live Blackjack, Live Roulette, and Live Baccarat. These games are streamed in high definition and come with professional dealers, making you feel like you’re right there in the action.

Joo Casino Live Casino

Table and Card Games

While the platform clearly emphasizes pokies and live games, they haven’t forgotten about table game enthusiasts. You’ll find a solid selection of classics like Three-Card Poker, Jacks or Better, and various versions of Roulette and Baccarat. The selection might not be as extensive as in some other casinos, but it’s certainly enough to keep fans of table games entertained.

Joo Casino Card Games

Payment Methods

Casino supports a wide range of options, ensuring that players from around the world can easily deposit and withdraw funds. Accepted payment methods include major credit and debit cards, e-wallets like Skrill and Neteller, and cryptocurrencies such as Bitcoin and Ethereum. The minimum deposit amount is $30, making it accessible for players of all budgets.

Withdrawals

Withdrawing your winnings is straightforward, with several options available depending on your location. E-wallet withdrawals are typically processed instantly, while credit/debit card and bank transfer withdrawals may take up to a few business days. The minimum withdrawal amount is $30, but it’s important to note that the maximum withdrawal limit is $2,500 per week and $12,000 per month. The limits are standard for the industry, but they might feel a bit restrictive if you’re a high roller.

Payment Method Minimum Deposit Minimum Withdrawal Payout Time
Mastercard $30 $30 1-3 days
Visa $30 $30 1-3 days
Skrill $30 $30 instantly
Neteller $30 $30 instantly
Mifinity $30 $30 instantly
Bank Transfer N/A $500 3-5 days
ecoPayz $30 $30 instantly
BTC 0.001 BTC 0.001 BTC instantly
ETH 0.01 ETH 0.01 ETH instantly
LTC 0.01 LTC 0.01 LTC instantly
DOGE 1 DOGE 1 DOGE instantly
USDT 0.01 USDT 0.01 USDT instantly

Is Joo Casino Safe?

Absolutely, Joo Casino takes player safety and security very seriously. The casino operates under a license from the government of Curacao, which means it adheres to strict regulatory standards required for online gaming. This licensing ensures that the casino operates within a legal framework, providing players with a trustworthy and fair gaming environment.

Security and License

Joo Casino uses advanced SSL encryption technology to safeguard all user data and financial transactions. This level of security is crucial for protecting your personal information from unauthorized access, giving you peace of mind while you enjoy your gaming experience.

Beyond security, Joo is also committed to responsible gambling. The platform offers various tools to help players manage their gaming habits, such as setting deposit limits, opting for self-exclusion, and providing access to professional support services like GamCare. These measures underline the dedication to creating a safe and responsible gaming environment for all its players.

Lucky Spin Game

Joo Casino Lucky Spin

Separately it is worth highlighting Lucky Spin Game offering an extra layer of excitement to the gaming experience, with guaranteed prizes that can reach up to $10,000. This feature gives players a chance to spin a virtual wheel and instantly win rewards based on their deposit amount. Here’s a detailed look at how you can take advantage of this thrilling offer:

How to Participate

Joining the Lucky Spin Bonus is simple. Just make a qualifying deposit using the appropriate bonus code, and you’re ready to spin the wheel. There are two levels to choose from, depending on the size of your deposit:

Level Deposit Reward Bonus Code
Silver Level $30-99 Up to $5,000 SILVER
Gold Level $100+ Up to $10,000 GOLD

Once you’ve deposited, you’ll be eligible to spin the wheel and claim your prize immediately. The best part? Your reward is credited instantly, so you can enjoy your winnings right away without any delays.

How It Works

  1. Make a Deposit: Choose either the Silver or Gold deposit level and use the corresponding bonus code.
  2. Spin the Wheel: After your deposit is confirmed, you’ll get to spin the wheel and secure a guaranteed prize.
  3. Claim Your Prize: Depending on your deposit level, you could win up to $5,000 with the Silver option or up to $10,000 with the Gold option.

The Lucky Spin is a fun and straightforward way to boost your bankroll. Make sure to use the right bonus code and meet the deposit requirements to unlock this feature.

Loyalty Program

From your first bet, players start accumulating points that help them climb the VIP ladder, unlocking exclusive bonuses, cashback offers, and personalized rewards. The loyalty program is transparent and easy to understand, offering clear benefits that grow as you advance through the levels.

VIP Program

The VIP program is designed to elevate the gaming experience for loyal players by offering exclusive benefits and bonuses. This program rewards those who frequently play and wager at the casino. Here’s a closer look at how it works:

As you play in your favorite games, especially pokies, you’ll earn Complimentary Points (CP) based on your wagers. For every $5 you bet on pokies with real money, you’ll receive 1 CP. Additionally, for every $10 spent, you’ll earn 1 Redeemable Complimentary Point (RCP). These points are your ticket to advancing through the various VIP levels, each offering increasingly attractive rewards and perks.

To participate in the VIP program and take advantage of the bonuses, it’s important to have the automatic bonus issuance feature enabled in your account settings. Once you’ve accumulated enough points and earned a VIP bonus, you’ll need to activate it in your player profile to start enjoying the benefits.

The VIP levels reset every three months, giving all players a fresh opportunity to strive for the top rewards. Don’t worry—each new season brings its own set of valuable rewards, making it worth your while to engage consistently.

One of the highlights of a VIP program is that there’s no limit on the amount you can win from these VIP bonuses, providing high-level players with the potential for substantial rewards. These bonuses can include free spins (FS), which are typically credited to popular games like Book of Dead by Play’n GO. If Book of Dead isn’t available in your region, the casino offers alternatives like Lucky Lady Chance for general players, Book of Fallen for German players, Fruit Million for Brazilian players, and Wolf Treasure for Australian players.

It’s important to note that any cash prizes from the VIP program come with a 5x wagering requirement, while FS prizes carry a 30x wagering requirement. This means you’ll need to wager the bonus amount a specified number of times before you can withdraw any winnings.

Keep in mind that CPs cannot be transferred between accounts, and casino reserves the right to modify or discontinue the VIP program at any time. However, any changes will not affect players who are already working towards their current VIP rewards.

Overall, the VIP program is an excellent way to enhance your gaming journey, offering generous rewards to those who enjoy consistent play and the excitement of advancing through VIP levels.

Weekly Cashback

The Weekly Cashback program is designed to give players a chance to recover some of their losses every Monday. This feature is especially valuable for regular players looking to maximize their returns. Here’s how it works:

To take advantage of the Weekly Cashback bonus, you’ll need to reach at least the 8th VIP level (Ocean Floor). The cashback is calculated based on your net losses on pokie games over the past week using the formula: bets – wins – issued bonuses – canceled bonuses. To qualify, your net loss for the week must exceed $1, and the cashback bonus can go up to $5,000 or its equivalent in other currencies.

The cashback bonus is credited as bonus money, with a manageable 5x wagering requirement. This gives you a fair shot at turning your bonus into real cash. However, it’s important to note that this bonus applies only to pokie game wagers, and it expires after 7 days, so be sure to use it promptly.

As you progress through the VIP ranks, the percentage of your Weekly Cashback increases, making the bonus even more rewarding:

Level Cashback
8th level – Ocean Floor 5%
12th level – Rainbow Reef 6%
16th level – Shipwreck Treasure 8%
20th level – Mysterious Ruins 10%
24th level – Mermaids Grotto 15%

You can claim your Weekly Cashback every Monday between 12:00 UTC and 13:00 UTC. Just remember to activate it in your account. The higher your VIP level, the more cashback you’ll earn, making it an excellent way to soften the impact of any unlucky streaks and keep your gaming momentum going strong.

As always, the General Terms and Conditions and Bonus Terms and Conditions applied, so be sure to review those to fully understand how to make the most of this offer.

Mobile Gaming

Joo Casino App

If you enjoy gaming on the go, Joo Casino has a top-notch mobile app. Available for both iOS and Android devices, the app is designed to be sleek, user-friendly, and easy to navigate. It provides seamless access to all your favorite games, allowing you to enjoy the full experience no matter where you are.

Not a fan of downloading apps? No problem. The mobile-optimized website is just as efficient, ensuring that you get a smooth and enjoyable gaming experience directly from your browser. No matter what you prefer, the app or the mobile version of the website, this online casino makes it easy to keep the excitement going wherever you are.

Here are the steps to get the app for iOS:

  1. Go to homepage and tap “Share” on the bottom navigation panel.
  2. Choose “Add to the Home Screen” from the menu list.
  3. Confirm your selection by clicking the “Add” button.

Joo Casino App Ios

Steps to install the app for Android:

  1. Go to homepage and tap three dots to open the browser menu.
  2. Choose “Install App” from the menu list.
  3. Confirm your selection by clicking the “Install” button.

Joo Casino App Android

Customer Support

Customer support is available 24/7, making sure that assistance is always just a click away whenever you need it. The live chat feature is your fastest option for getting help, where you’ll find polite and knowledgeable agents ready to address your questions and concerns.

If your issue isn’t urgent, you can also reach out via email. Additionally, the casino offers a well-organized FAQ section that covers many common questions, which might save you time by providing the answers you need without having to contact support directly.

Support Method Details
Live Chat Available 24/7
Email support@joocasino.com
Phone n/a
FAQ Section Detailed answers to common questions

Best Alternatives to Joo Casino

If you’re exploring other options besides Joo, consider checking out these reputable alternatives by WhereToSpin:

  • Casinia: Known for its unique gamification features and extensive game library.
  • Rolling Slots: Offers a wide range of games and a modern, user-friendly interface.
  • 7BitCasino: A crypto-focused casino with top-tier pokies offerings.

Conclusion

In conclusion, Joo Casino stands out as a top choice in the online gaming world, offering a rich and diverse selection of over 2,500 games that cater to every type of player. From the vast array of pokies to the thrill of live casino games and the classic appeal of table games, Joo ensures there’s always something to keep you entertained.

The generous welcome bonuses and ongoing promotions, such as reload bonuses and weekly cashback, add significant value to your gaming experience, ensuring there’s always a little something extra to enjoy. The VIP program and loyalty rewards further enhance the experience, providing regular players with exclusive perks that make them feel truly valued.

While the wagering requirements on bonuses and the withdrawal limits might pose a challenge for some, the overall experience at the casino remains secure, enjoyable, and user-friendly. With 24/7 customer support, a well-crafted mobile app, and a strong commitment to player safety, Joo Casino offers a reliable and exciting online gaming environment that’s well worth exploring, whether you’re new to the scene or a seasoned player.

FAQ

Is Joo Casino is available for NZ players?

Yes, Joo Casino is fully localised for New Zealand players.

What are the cashback percentages in Joo Casino’s VIP program?

The VIP program offers increasing cashback percentages based on your VIP level, starting from 5% at the Ocean Floor level and going up to 15% at the Mermaids Grotto level.

How long does it take to verify your account at Joo Casino?

Joo Casino aims to process verification documents within 24 hours.

How can I participate in Joo Casino's Lucky Spin Game?

To join the Lucky Spin Game, players must deposit a qualifying amount and use the correct bonus code (SILVER or GOLD). Once the deposit is made, players get to spin the virtual wheel to win prizes up to $10,000, credited instantly.

Are there any withdrawal limits at Joo Casino?

Yes, Joo Casino imposes a weekly withdrawal limit of $2,500 and a monthly withdrawal limit of $12,000, which may be restrictive for high rollers.

How does Joo Casino ensure fair play in its games?

Joo Casino partners with top-tier software providers like Pragmatic Play and Evolution Gaming, who use Random Number Generators (RNG) to ensure all game outcomes are fair and unbiased.

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Alex Hanbury

Meet Alex Hanbury, our go-to expert on Online Casinos and Gambling. For the past three years, Alex has focused on the New Zealand and Australian markets, bringing insightful knowledge and a sharp eye for industry trends. Based in Sydney, Alex excels at making the complex world of online gambling easy to understand. Her articles are engaging, reliable, and a must-read for anyone interested in playing online. From the latest regulatory changes to new casino reviews, Alex ensures you're always in the know.

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